FAQ

We are here to answer all your queries

Faqs

1. What is your check in and check out time?

Our check in time is at 12 noon and check out time is the next day at 11am.

2. What if I require an early check in or late check out?

Our early check in and late check out is subject to availability and is chargeable. Kindly contact us at 9711462436/ 8017954943 to find out about the same. For an assured early check in we recommend booking the previous day.

3. What payment modes do you accept?

We accept payments in cash/debit/credit card/ UPI ids(Gpay & Phonepe). We can also send you an online payment link.

4. How do I make a booking?

To make a booking you can make it via our website asterguesthouse.com or through call/Whatsapp on 9711462436.

5. What is your cancellation policy?

After making a booking you can cancel upto 72 hours prior to the arrival date for a full refund.

6. Do you have a parking?

We don't have free parking in this premises. You can park your car in the nearby lanes - Pretoria Street/Camac Street/Lord Sinha Road. You can also park your car in the same building as Aster Service Apartment which is ten buildings ahead at 28/2 Shakespeare Sarani.

7. Do you have a banquet?

Yes we have 2 banquets which can host upto 100 people.

8. Do your provide meals too?

We have a catering service and provide customised meals for individuals as well as for parties.

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